Terms & Condition

Welcome to Lavish Wolf. By visiting our website, browsing our collections, or placing an order, you agree to these Terms of Service (“Terms”). These Terms are designed to ensure a smooth, trustworthy, and transparent experience for you as our customer.

1. Who We Are

Lavish Wolf is a luxury clothing brand based in India. Our website provides access to our collections, styling advice, and online shopping. By engaging with our services, you acknowledge that you are dealing with a premium retail business.

2. Your Account

  • You may browse our website without an account.

  • To purchase, you may need to register and provide accurate, current details (name, email, phone, address).

  • You are responsible for maintaining the confidentiality of your account credentials.

3. Placing Orders

  • By placing an order, you make an offer to purchase the selected products.

  • Orders are accepted only after we confirm stock availability and receive payment.

  • We reserve the right to cancel or refuse any order (e.g., in case of suspected fraud, incorrect pricing, or stock issues).

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

  • Payments are processed securely through third-party payment gateways.

  • We do not store complete card or banking details.

5. Shipping & Delivery

  • Delivery timelines vary depending on your location. Estimated dates will be shared at checkout.

  • Delays may occur due to logistics or unforeseen events, for which we are not liable.

  • Shipping fees, if applicable, will be displayed before checkout.

6. Returns & Exchanges

  • We accept exchanges within 3 days of delivery.

  • Items must be unused, unwashed, unworn, and with original tags and packaging.

  • Refunds are not offered. Eligible returns will be issued as gift vouchers only.

  • Certain items i.e.,  customised garments, accessories, or sale products, are not eligible for return or exchange.

7. Promotions & Vouchers

  • Promotional codes or vouchers are subject to specific terms (validity, restrictions).

  • They cannot be redeemed for cash.

  • Misuse of promotions may result in order cancellation.

8. Intellectual Property

  • All content—designs, images, text, and trademarks—on this website belong exclusively to Lavish Wolf.

  • You may not reproduce, copy, or distribute our content without written consent.

9. User Responsibilities

By using our website, you agree:

  • Not to misuse the website (hacking, spreading malware, or fraudulent activity).

  • Not to infringe upon our intellectual property.

  • To provide correct and lawful information when making purchases.

10. Limitation of Liability

  • While we strive to provide a flawless experience, we cannot guarantee uninterrupted website access at all times.

  • Lavish Wolf shall not be liable for indirect or incidental damages arising from your use of the website or services.

11. Privacy

Your data is handled in line with our Privacy Policy. By using our services, you consent to such processing.

12. Governing Law

  • These Terms are governed by the laws of India.

  • Any disputes will fall under the jurisdiction of the courts in Gujarat.

13. Updates to Terms

We may update these Terms from time to time. Continued use of our website means you accept the revised Terms.

14. Contact Us

For questions about these Terms, reach out to:

Lavish Wolf – Customer Care
Email: queries@lavishwolf.com