We believe luxury deserves care at every step, including how it reaches you. Each order is carefully packed and dispatched with the same attention we give to our designs, so it arrives as beautifully as it was created.
1. Order Processing
- Orders are prepared and dispatched within 1–2 working days of confirmation.
- Purchases made on Sundays or public holidays are processed on the following business day.
- During festive seasons, sales, or new collection launches, a little extra time may be required, but we’ll always keep you updated.
2. Delivery Timelines
- Within India: Standard delivery takes 3–7 working days once shipped.
- Express option (available on select pin codes): 1–3 working days.
- International orders: Usually delivered in 7–15 working days, depending on the destination and customs clearance.
(Please note: delivery times are estimates and may vary due to courier delays or unforeseen circumstances.)
3. Shipping Charges
- Shipping costs are calculated at checkout, based on the delivery location and weight of your order.
- Occasionally, we run free shipping offers, which will be highlighted on our website and social platforms.
4. Tracking
- Once your order has been shipped, you will receive an email or WhatsApp update with a tracking link and courier details.
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You can follow the progress of your order directly through the courier’s site or our tracking page.
5. Customs & Duties
- For international shipments, any duties, taxes, or clearance fees are the responsibility of the customer.
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These rules vary by country, and unfortunately, we cannot control customs delays.
6. Address & Delivery Concerns
- Please double-check your delivery address while placing the order.
- If an order is returned due to incomplete or incorrect details, additional re-shipping charges may apply.
- In the rare event of courier mishandling or a misplaced package, our team will support you in resolving the issue quickly.
7. Packaging Promise
- Every order is dispatched in premium, tamper-proof Lavish Wolf packaging.
- If your package looks damaged or opened on arrival, kindly refuse delivery and notify us immediately.
Need Help?
For questions related to shipping or delivery, we’re always here: